By the time you wanted to send the mail, Outlook Express has done its own. And you posted his famous error message, the [pii_email_37f47c404649338129d6].
failed to connect to the server. Socket Error: 10051 Error Number: [pii_email_37f47c404649338129d6]
Do not panic, we have the solution.
The error [pii_email_37f47c404649338129d6] is usually caused by a conflict with the SMTP server.
Most of the time, this conflict is due to a bad account setup in the software preferences. You must therefore check that all the parameters are correctly entered, in particular the port numbers, the authentication and the secure connection.
Pull down the Tools menu and click on Accounts … Select the account that is causing you problems and click on the Properties button .
In the Servers tab :
- check that the name of the outgoing mail server (SMTP) is the correct one
- if your server requires authentication (inquire), check the option My server requires authentication .
In the Advanced tab :
- Check that the port number of the outgoing mail server (SMTP) is the one indicated by your FAE
- if the connection needs to be secure, check that the This server requires secure connection (SSL) option is checked.
You made changes? Validate by clicking on OK and try again to send a message.
Repair Outlook Error [pii_email_37f47c404649338129d6]: 6 Effective Solutions
The Outlook error [pii_email_37f47c404649338129d6] appears on Windows 10 to indicate that there is a problem with one of these two: Outlook Express , Windows Mail . The reason for this error is usually a conflict between SMTP servers and when the user tries to send an email without properly setting up his account.
In this article, we review some troubleshooting methods that should help resolve the [pii_email_37f47c404649338129d6] error:
Here’s how to fix Outlook error [pii_email_37f47c404649338129d6]
Solution 1 – Trying to fix
The first thing you should try to fix the Outlook error is to repair it from the program and features . Follow these steps:
-
- Open the Control Panel .
- Go to Programs and Features .
- Find » Microsoft Office 365 » (or any other applicable office application) and select it.
- Click Edit at the top of the Programs and Features window . In the window that opens, select » Repair « . Follow the instructions on the screen.
- When the process is complete, restart Outlook and check if the code persists. If so, try the following solution.
Solution 2 – Check the server requirements from the settings
- Open Outlook .
- Open File > Account Settings .
- In the Account Settings window , click the Messaging tab . the next window should open.
- Select your email account from the list.
- A new window called Email Account should open. find More settings and click on it.
- The following window » Internet messaging settings » should open.
- Open the Outgoing Server tab .
- Check the box » My outgoing server ( SMTP ) requires authentication « .
- Click OK to apply the changes.
Once the process is complete, restart Outlook and check if error code [pii_email_37f47c404649338129d6] persists. If so, try the following solution.
Solution 3 – Delete Duplicate Accounts
Another possible solution is to look for duplicate accounts, which can cause conflicts , and delete them . Duplicate accounts are known to cause the error [pii_email_37f47c404649338129d6]. Just follow these steps:
- In the Outlook menu .
- Go to Accounts Settings and go to the Messaging tab .
- Select any duplicate mail account you see.
- Click the Delete button to delete these accounts.
- Once the process is complete, restart Outlook and check if error code [pii_email_37f47c404649338129d6] persists. If so, try the following solution.
Solution 4 – Change the server port number
-
- Open Outlook .
- Open File > Account Settings .
- In the Account Settings window , click the Messaging tab . The following window should open.
- Select your email account from the list.
- A new window called Email Account should open. Find the » More Settings » button and click on it.
- The following window » Internet messaging settings » should open.
- Open the Advanced tab .
- Change the outgoing server (SMTP) port number to 587 .
- Click OK to apply the changes.
When the process is complete, restart Outlook and check if error code [pii_email_37f47c404649338129d6] persists. If so, try the following solution.
Solution 5: Check the antivirus software
If you are using antivirus software on your computer, then you might consider disabling it temporarily because the real-time scanning component might prevent Microsoft Outlook from establishing a connection with the email client .
You should be able to disable your antivirus software by right-clicking on its icon in the bottom right bar and selecting Close or Exit .
The exact instructions vary ( depending on the antivirus tool you use ), so remember to refer to the manual to know how to use the tool properly.
Solution 6 – Reinstall Outlook
If all else fails, you may need to uninstall and reinstall Outlook. The reinstallations are known to resolve the error [pii_email_37f47c404649338129d6] . After reinstalling the services , you will need to create a new account . To uninstall , follow these steps:
- Open the Control Panel .
- Go to Programs and Features .
- Find » Microsoft Office 365 » ( or any other applicable office application ) and select it.
- Click » Uninstall » at the top of the Programs and Features window . An uninstall wizard should open. Follow the instructions on the screen.
- When the process is complete, reinstall Office to add a new Outlook installation .
- When the process is complete, create your account and try sending the email again. I hope the problem will be solved.